City Hall prepares for postal disruption

The City of Penticton is taking steps to mitigate the impact of a Canada Post strike on its operations, services and collections.

The municipality said it is securing the services of a local not-for-profit group to hand deliver utility bills within the city boundaries. However, out-of-town customers will still be responsible to check their account balances using the MyCity online service.

And all city utility bills, including electrical bills, will still be due on the normal monthly basis.

“Customers will be responsible to ensure that their bill is paid by the due date in order to avoid disconnection of services,” said the city in a statement.

According to the city, property tax notices have been mailed out to all homeowners.

“The city encourages customers to claim their homeowner grant using the city’s website, and to pay via online banking,” said the municipality.

All other departments will communicate and distribute information using the city’s website and social media, as well as email, telephone, in-person pick-up and courier services.

To register for MyCity online service, go to:; click on Online Services and select MyCity. Once registered, city customers will be able to access the amount due and billing date for utility accounts, property taxes, business licences and dog licences.

For more information, visit the city’s website, Facebook, or Twitter.


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