The Canada Post logo is seen on the outside the company’s Pacific Processing Centre, in Richmond, B.C., on June 1, 2017. THE CANADIAN PRESS/Darryl Dyck

The Canada Post logo is seen on the outside the company’s Pacific Processing Centre, in Richmond, B.C., on June 1, 2017. THE CANADIAN PRESS/Darryl Dyck

Canada Post reports $153M loss in 2019 amid rising parcels competition

The Crown corporation delivered more than 7.7 billion pieces of mail and parcels last year

Canada Post lost $153 million before tax last year as intense e-commerce competition slowed growth at its parcels business and an ongoing shift toward online communication prompted mail operation declines.

The Crown corporation, that delivered more than 7.7 billion pieces of mail and parcels last year, said processing and delivering packages demands a range of resources, weighing on profits as tech giants such as Amazon expand their reach.

“Parcels processing and delivery requires more technology, space in buildings and vehicles, and time interacting with customers, making it significantly more costly than sorting and delivering letters,” Canada Post said in a release after markets closed Wednesday.

While the number of addresses receiving daily mail and parcel service climbed by 168,000 in 2019, residents and businesses increasingly chat, advertise and do business digitally, Canada Post said.

The COVID-19 pandemic had no impact on the its business last year, it said. “However, it has the potential to significantly impact the Canadian and global economy and therefore our business in 2020 and, possibly, going forward.”

READ MORE: Wearing non-medical masks now recommended in public: Canada’s top doctor

Shippers are in uncharted territory as the crisis upends delivery patterns, with surging consumer demand mitigating a drop in corporate orders amid border closures and travel controls.

Residential deliveries have gone up at an “equal if not greater pace” than the drop in business-to-business parcels as house-bound Canadians order items online, Purolator Inc. chief executive John Ferguson told The Canadian Press in late March.

The Canada Post Group of Companies, which owns the vast majority of the profitable Purolator, reported a loss of $23 million before taxes for 2019, compared with a loss of $118 million 2018. The net loss was $14 million compared with a net loss of $93 million in 2018.

PHOTOS: Canada Post employees salute healthcare workers

Purolator itself turned a before-tax tax profit of $152 million, a roughly five per cent decrease from $161 million of black ink in 2018.

Canada Post said its parcels revenue climbed by $232 million last year, topping $2.73 billion to exceed revenue from letters, bills and statements for the first time.

Revenue from that ”transaction mail,” sometimes known as snail mail, dropped by $69 million or 2.5 per cent year over year to $2.71 billion, with volumes falling by more 192 million pieces or 6.4 per cent to 2.8 billion.

The postal service’s direct marketing revenue decreased by $32 million or three per cent to generate roughly $1.1 billion, with volumes dropping by 75 million pieces or 1.6 per cent.

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Canada Post

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A woman wearing a face mask to curb the spread of COVID-19 uses walking sticks while walking up a hill, in New Westminster, B.C., on Sunday, November 29, 2020. THE CANADIAN PRESS/Darryl Dyck
Interior Health reports 83 more COVID-19 infections overnight

46 cases are now associated with a COVID-19 community cluster in Revelstoke

(Black Press file photo)
Discovery House receives $50,000 donation to kick off annual fundraiser

The ‘Shed the Light on Addiction’ fundraising campaign is underway

The tree for seniors is up at London Drugs in Cherry Lane mall. Pick a tag off the tree and purchase the items local seniors’ have requested. Sometimes it’s a simple as a razor and some chocolates or slippers or a scarf. (Facebook)
So many worthy charities in Penticton on #GivingTuesday

It’s been a very tough year for non-profit organizations — so let’s give generously

Grapevine Optical was the victim of an early morning break and enter Wednesday, Nov. 26, 2020. (Crime Stoppers Okanagan / Facebook)
Designer sunglasses stolen from Oliver eye-wear shop

Crime Stoppers is seeking the identity of two male suspects

Snowmaking is continuing at full blast on Apex Mountain on Nov. 20. (Apex Mountain Resort Facebook - Jeff Plant)
No mask? Lose your pass at Apex

The ski resort has implemented a strict mask policy for the upcoming ski season

A tongue-in-cheek message about wearing a face mask to curb the spread of COVID-19 on a sign outside a church near Royal Columbia Hospital, in New Westminster, B.C., on Sunday, Nov. 29, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C.’s COVID-19 infection count climbs back up to 656

20 more people in hospital, active cases still rising

Brent Ross poses with his dog Jack who died over the weekend after asphyxiating on a ball. Ross hopes his experience serves as a cautionary tale to other dog owners. (Contributed)
Salmon Arm man warns others after dog dies from choking on a ball

Brent Ross grieving the sudden loss of Jack, a healthy, seven-year-old chocolate lab

This year’s Candlelight Vigil, United Against Violence Against Women, on Dec. 6, 2020 will not be in person at the campuses of Okanagan College due to COVID-19, but people will be able to gather online to watch a video presentation and light a candle in remembrance. (Image contributed)
Violence against women in North Okanagan-Shuswap to be remembered online

Participants in virtual vigil Dec. 6 asked to light a candle and post photo on social media

Mayor Colin Basran at the announcement of the 2021 Tim Horton’s Brier to be hosted in Kelowna on Nov. 21. (Contributed)
Tim Hortons Brier not coming to Kelowna

The COVID-19 pandemic has prompted Curling Canada to move to hub model, similar to the NHL playoffs

An Enderby restaurant and pub has been shut down since Sunday afternoon, Nov. 29, 2020 as a precaution after a guest reportedly tested positive for COVID-19. (Howard Johnson photo)
Enderby pub shuts down after guest reportedly tests positive for COVID-19

The Howard Johnson hotel, restaurant and pub has been closed since Sunday afternoon, Nov. 29

Robert Gibson, born November 24, 2020 is in BC Children’s Hospital. Photo contributed
Princeton baby fights for his life, with parents at his side

A Go Fund Me campaign has been started to help family with expenses

By this time next year, the BC Green Pharmadeuticals cannabis growing facility in Princeton is expected to employ at least 150 people, according to the owner. (File photo)
Princeton cannabis plant thriving despite lawsuit and bad press, says owner

Company expects to hire 30 more employees in the next two months

Most Read