Penticton’s ANJ Automotive tuned into customers

For 27 years people have been relying on ANJ Automotive’s calling card of putting customers first.

ANJ Automotive owners Joe Cornett-Ching (left) and Gail Cornett-Ching pride their business on the customer service they deliver.

ANJ Automotive owners Joe Cornett-Ching (left) and Gail Cornett-Ching pride their business on the customer service they deliver.



For 27 years people have been relying on ANJ Automotive’s calling card of putting customers first.

“We treat every customer the way we want to be treated when we go into a store,” said Gail Cornett-Ching, co-owner. “We want to make sure our customers are happy at the end of the day and do our best to make sure that happens.”

The level of service comes directly from their passion for the community and cars — whether that is under the hood or behind the wheel. You still might catch co-owner Joe Cornett-Ching at the Penticton Speedway making his way around the track and if you haven’t already heard of their daughter Sarah, you definitely will in the future. She is working her way up the ladder of the racing world, currently competing in the ARCA Racing Series.

“She grew up hanging around the shop and was 12 when she got her first car, a Chevy Cavalier, that she raced in,” said Joe. “It is very cool that she is doing so well, but also scary now that we sit back watching helplessly as she goes 200 miles per hour. Sometimes I think to myself, why did I get her started?”

The proud parents of three kids, Joe handles all the mechanical business while Gail takes care of the front end of the operations at ANJ Automotive.

ANJ Automotive is a full service automotive repair and diagnostic facility. They feature repairs in air conditioning, computer diagnosis along with full maintenance programs. ANJ confidently works on everything from carbureted to fuel injected to diesel vehicles. Joe said they work on any year, make or model of vehicle and are a government certified facility.

Gail said they are proud supporters of the community donating to various non-profit groups regularly, also an important aspect of being a business owner for the couple.

“I always think what you put out, you will get back. We always try to be conscious of what’s going on around us and what we can make better. We have kids and hopefully one day will have grandkids and we want the world to be left in a better place, we try and keep that in mind,” said Gail.

The business was chosen as one of the Top 10 businesses in the Penticton and Wine Country Chamber of Commerce Facebook Favourites contest.

“We feel very honoured to be chosen. Our customers mean a lot to us and it is great that the customers have spoken and voted us as number one,” said Joe.

This feature is part of a series in partnership between the Penticton Western News and the Penticton & Wine Country Chamber of Commerce featuring winners of their social media contest.

Read the other business that have been featured so far:

Community sources, community driven at Craft Corner Kitchen

Penticton’s Patio Burger flipping over Facebook Favourites

Old-school methods cuts Penticton business new customers

Prague Café a favourite in Penticton

Penticton salon is a leader in their industry and community

 

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