The Copper Island Fine Homes crew show off the hardware won at the Canadian Home Builders Association Central Interior 15th Annual Keystone Awards Gala on Feb. 1, 2020. Left to right are Tammy Packer, Greg Vistisen, Lynda Curran, Melody Thompson, Tim Lukashuk, Kathy Moore, Dean Friesen, Heidi Friesen, Tracy Vistisen and Chuck Beaton. (Contributed)

Shuswap homebuilders capture gold for customer service

Copper Island Fine Homes receive top awards for best home, unique design

Greg and Tracy Vistisen and the team Copper Island Fine Homes will be looking to expand their trophy case.

The Shuswap homebuilders will be adding several new trophies to their already impressive collection of industry accolades. They picked up the fresh hardware at the Canadian Home Builders Association Central Interior’s 15th Annual Keystone Awards Gala, held on Saturday Feb. 1, at Thompson Rivers University in Kamloops.

At the event, Copper Island won three coveted Keystone gold awards: Most Unique Design (for a wine room in one of Copper Island’s homes), Best House between $1.5 and $3 million and Best Customer Service.

The Vistisen’s said there was a record number of entries this year, with each submission judged by three award-winning, well-respected industry professionals from Saskatchewan and Ontario.

“It was such stiff competition this year, and we were up against some of the other top builders in the area,” said Greg Vistisen, president and CEO of Copper Island. “Awards like this recognize not only the talents of our staff and our many sub-trades, but also the hard-won construction systems we strive to perfect—systems which ensure a high quality product.

“It is nice to be recognized by our peers for the tremendous amount of effort and dedication by our team.”

While grateful for each of the awards, the Vistisen’s are especially honoured to have received the Best Customer Award.

Read more: Builder bags gold and silver

Read more: Business spotlight: Copper Island Fine Homes brings home gold and silver

“Kelly Reid, CHBA Central Interior president, commented to me personally that the Best Customer Service award was the pinnacle of the awards, and our team should be extremely proud of our accomplishment. I agree,” said Greg, noting customer service remains the cornerstone of Copper Island’s success.

“Our team focuses on a process of continual improvement. We know we are human and make mistakes, but we strive to recognize those mistakes and engineer systems to ensure they are not repeated. To be honoured with this award makes it clear that our efforts are appreciated by our customers.”

This was was the fourth year that Copper Island has captured Keystone gold for customer service.

The Feb. 1 event recognized and honored the outstanding achievements made by those within the home building industry in the Central Interior Region of B.C. over the past year, and celebrated all who went above and beyond in upholding the highest level of construction industry excellence.

Like us on Facebook and follow us on Twitter

ConstructionShuswap Lake

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

At-home learning for SD67 students to begin April 6

In-classroom learning remains suspended due to COVID-19

Second Vernon-area high school exposed to COVID-19

Kalamalka Secondary School staff, students urged to self-isolate if showing symptoms

COVID-19: BC Transit to limit passengers on Penticton buses

The change is to promote physical distancing

Regional District of Okanagan Similkameen cancels April 2 meeting

Staff working to install videoconferencing system during COVID-19 pandemic

Significant snowfall forecast for Interior mountain passes

Allison Pass, the Okanagan Connector, Rogers Pass and Kootenay Pass could see 15 to 25 cm of snow

Trudeau announces 75% wage subsidy for small businesses amid COVID-19

This is up from the previously announced 10 per cent wage subsidy

World update, 9:30 p.m. March 27: Positive news in Korea as U.S. hits 100,000 cases

The United States now has the most coronavirus cases of any country in the world

VIDEO: Penguins roam empty halls of Vancouver Aquarium

COVID-19 has forced the Vancouver Aquarium to close access to guests – leaving room for its residents

Kids get back to learning in B.C., online

Ministry of Education rolls out new tool for school

67 more B.C. COVID-19 cases, two more deaths in Vancouver region

Positive tests found in Surrey, Langley long-term care facilities

‘Now is not the time to bag that peak’: BCSAR manager discourages risky outdoor adventures

Call volumes are not going down, even as the COVID-19 pandemic persists

Food Banks BC already seeing surge in demand due to COVID-19 pandemic

Executive director Laura Lansink said they expect applications will keep increasing

Nanaimo couple caught aboard cruise ship with four dead and COVID-19 present

Four ‘older guests’ have died on Holland America’s Zaandam; cruise line confirms two COVID-19 cases

Regional District of Okanagan Similkameen cancels April 2 meeting

Staff working to install videoconferencing system during COVID-19 pandemic

Most Read