A Tim Hortons employee hands out coffee from a drive-through window to a customer in Mississauga, Ont., on March 17, 2020. Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year. THE CANADIAN PRESS/Nathan Denette

A Tim Hortons employee hands out coffee from a drive-through window to a customer in Mississauga, Ont., on March 17, 2020. Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year. THE CANADIAN PRESS/Nathan Denette

The end of double cupping: Tim Hortons ditches two cups in favour of one with sleeve

Most recycling facilities in Canada don’t recycle single use paper coffee cups because of a plastic lining

Tim Hortons is ending the practice of double cupping hot drinks, a move the fast food restaurant says will eliminate hundreds of millions of cups from landfills each year.

The subsidiary of Restaurant Brands International Inc. will instead provide customers with a cup sleeve, a thick paper material that protects hands from hot beverages.

“Sleeves are a great alternative,” said Hope Bagozzi, chief marketing officer at Tim Hortons. “They keep your hands cool but they’re just better for the environment.”

She said cup sleeves will be used by default for hot beverages like tea and espresso and can be requested for other warm drinks.

Customers who ask for a beverage to be double cupped will now be asked to consider using a sleeve instead.

“We’re hoping the majority of guests will be OK with that,” Bagozzi said. “But it obviously won’t transform overnight. If a guest insists on itand it’s going to become an altercation, I don’t want a team member to be put in that position.”

Public reaction on social media was mixed, with some wondering why double cupping wasn’t ended a decade ago while others decried the change and suggested double cupping was necessary for hot tea.

The company expects that stopping the practice of double cupping will save roughly 200 million cups from being tossed in the garbage every year.

Most recycling facilities in Canada don’t recycle single use paper coffee cups because of a plastic lining inside.

But Bagozzi said the company is trying to change that, and is in talks with suppliers about recyclable and biodegradable cups.

She said the challenge is to ensure the cup maintains its structural integrity.

“We want to be sure that they are safe and they don’t crumble,” Bagozzi said. “They’ve come a long way and we’re very bullish with our partners about leading the way in innovation there.”

She said Tim Hortons has two pilot programs coming soon, one that will test a cup with a compostable liner and another made with 35 per cent recycled materials.

“As the biggest market leader when it comes to coffee and hot beverages in Canada, it’s part of our responsibility to look at our footprint and our sustainability,” said Bagozzi. “The notion of double cupping is a big deal and it catches attention but it’s just one of many things that we’re working on.”

ALSO READ: Four Canadian privacy watchdogs launch probe into Tim Hortons app

The end of double cupping is part of a suite of changes the coffee and doughnut chain is announcing as part of waste reduction week.

In a bid to improve its environmental footprint, Tim Hortons said on Tuesday it would soon roll out new recyclable paper-based wrappers for sandwiches and bagels, eliminating of about 460 tonnes of plastic from the waste stream each year.

On Monday, the fast food chain said it plans to introduce new paper napkins that use 25 per cent less material and are made up of 100 per cent recycled fibre. The change in early 2021 is expected to save 900 tonnes of paper a year.

Tim Hortons is also phasing out plastic straws from its 4,000 restaurants across Canada.

The restaurant said last week the transition to paper straws is expected to be completed by early next year, eliminating roughly 300 million plastic straws a year.

Brett Bundale, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

coffeeTim Hortons

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Axel Hasenkox, owner of OP Office Products in Penticton, is fed up after his store was tagged by an unknown person Monday Nov. 23, 2020. (Jesse Day - Western News
Penticton business hit by ‘senseless’ vandalism

Business owner disheartened after store tagged

COVID-19. (Image courtesy CDC)
Interior Health reports 70 new cases overnight

The total number of cases in the region is now at 1,426

Penticton Law Courts
Bail hearing for Penticton man charged with sex assault, forcible confinement

Robert Sauve is facing more than 10 criminal charges

Peyton Burton-Otteson and Gia Han along with OSNS Child and Youth Development Centre mascot Otis have some fun practicing for last year’s 40th annual Share a Smile Telethon at Cherry Lane Shopping Centre. (File photo)
OSNS smashes fundraising goal for 41st Share-a-Smile Telethon

The telethon and online auction raised a combined total of $81,000 to support local kids

Lake City Basketball’s inaugural female scholarship winner Megan Freeman with Lake City Director Chris Terris (Contributed).
Lake City Basketball’s top student-athletes awarded scholarships

Megan Freeman from Keremeos, Penticton’s Richter Heintz, and Summerland’s Jacob Mullin recognized

A man wearing a face mask to help curb the spread of COVID-19 walks in downtown Vancouver, B.C., Sunday, Nov. 22, 2020. The use of masks is mandatory in indoor public and retail spaces in the province. THE CANADIAN PRESS/Darryl Dyck
B.C. records deadliest day of pandemic with 13 deaths, 738 new COVID-19 cases

Number of people in hospital is nearing 300, while total cases near 30,000

Central Okanagan Public Schools administration office in Kelowna. (File photo)
COVID-19 confirmed in 5 more Central Okanagan schools

All people who tested positive for the virus are self isolating at home

Revelstoke RCMP warn of scam after two people targeted in one day. (Black Press file photo)
Revelstoke RCMP warn of scammer pulling at heart strings

Two people in Revelstoke targeted in one day by person posing as a loved one

RCMP. (Phil McLachlan - Black Press Media)
RCMP investigate suspected arson at Shuswap hunting camp

Suspicious fire took place by Scotch Creek forest service road on Oct. 24

Court of Appeal for British Columbia in Vancouver. (File photo: Tom Zytaruk)
B.C. woman loses appeal to have second child by using late husband’s sperm

Assisted Human Reproduction Act prohibits the removal of human reproductive material from a donor without consent

St. James Anglican Church, Armstrong, B.C. (Google Maps).
Prayer at North Okanagan council meetings a violation of religious neutrality: study

New study found 23 municipalities held prayer sessions at inaugural meetings in 2018, in violation of a Supreme Court decision

A worker at Kelowna Airport has tested positive for COVID-19. (File)
Kelowna airport worker tests positive for COVID-19

Individual, who works as a screener, was asked to self-isolate, at which time they tested positive

An assault charge has been filed after a 10-year-old boy was allegedly struck with a watermelon at a Shuswap campsite in August . (File photo)
Alberta woman facing assault charge after allegedly hitting boy with watermelon at Shuswap campsite

Police say a disagreement among friends at an Adams Lake campsite turned ugly

A Shuswap couple reported having fallen victim to a family emergency telephone scam. (File image)
Shuswap couple fall victim to family emergency scam

Person claiming to be couple’s son said he was injured and in jail

Most Read