The Penticton Public Library has launched a new “take-out” program to provide patrons with contactless access to library materials. (File photo)

Penticton Public Library launches take-out program

Program provides contactless access to library materials amid COVID-19

The Penticton Public Library has unveiled a new way to get library materials in the hands of readers amid the COVID-19 pandemic.

The library will be taking personalized orders online or by phone that can be picked up in person through their new Library Takeout program.

“Since the library doors closed the use of digital collections has soared, but we’ve consistently received requests for physical item and holds pick-up,” said Heather Buzzell, chief librarian at the Penticton Public Library. “Our readers still want books, and in these challenging times it’s still vital for us to provide access to library materials.”

READ MORE: COVID-19: City of Penticton planning ‘restart’ of public facilities

The Library Takeout program, beginning May 12, is a “curbside call-and-collect service” with staff members mediating access to materials.

When orders are ready, materials are packed in single use paper bags. They can be picked up in contactless transactions during pre-scheduled times.

When patrons arrive, staff members will place the orders outside the west doors off Fairview Road, in the space marked for social distancing.

When materials are returned, they will be isolated for at least 72 hours and sanitized before being returned to circulation

“Our digital borrowing services have been an essential asset for the last number of weeks and use has gone up 75 per cent, but we also know that during isolation, a book can provide an extra level of comfort and inspiration,” said Buzzell.

During the launch phase the library is taking requests for materials online or by phone.

For more information or to place an order go to, or call the library at 250-770-7781.

READ MORE: eBooks rentals up 42% for Okanagan Regional Library

READ MORE: A sanitary little library created for Peachland residents during pandemic


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