B.C. cities split on steering future to Uber or reformed taxis

Communities 'held hostage' and 'begging for change' from new transportation technology, UBCM hears

Uber Canada public policy manager Michael van Hemmen

Uber Canada public policy manager Michael van Hemmen

Municipal delegates grappled with whether to support existing taxi companies and their efforts to modernize or ride-matching juggernaut Uber in a forum on the issue at the Union of B.C. Municipalities convention Tuesday.

The debate pitched those who fear the transportation app will destroy taxi industry jobs and suck away profits versus those who argued its technology better serves passengers who too often are left without usable on-demand transportation.

Maple Ridge Coun. Gordy Robson, a former taxi company businessman himself, said taxi firms don’t care how effectively local residents are served.

“In our community, we’re being held hostage,” he said, adding people can’t get a cab late at night or early in the morning.

“They don’t come out. Under the Uber system, it does,” Robson said. “It’s affecting our restaurants, it’s affecting our bars and it’s putting our kids at risk. And for God’s sake, somebody should do something.”

Robson spoke after Saanich Coun. Fred Haynes argued there’s little difference in the degree of risk to the community between under-regulated Uber drivers and unregulated dental or medical practitioners.

“I don’t think there should be ride sharing until we fully understand those risks,” said Haynes, who portrayed Uber as the bringer of a Bladerunner-like dystopic future.

Langley Township Coun. Angie Quaale took issue with that and said her community is “begging” for change.

“It’s not 1982 when Bladerunner was made,” Quaale said. “I’m not sure when this conversation changed to be referring to Uber and ride sharing as disruptive technology, instead of innovative technology.”

Vancouver Coun. Geoff Meggs said he doubts municipalities that want to defend existing taxi service can simply draw a line in the sand and keep Uber out indefinitely, adding the best option is to encourage the existing taxi industry to innovate.

He said he remains concerned about the ride-matching app’s use of surge pricing that gives users no consistency in what they pay for a ride and whether Uber drivers will accommodate disabled passengers.

While the province just released findings from an initial round of consultation on potential ride-sharing reform, Meggs said it has so far left a “policy vacuum” and given little sign of how it intends to proceed.

“We’re paralyzed right at the moment because the province doesn’t have a policy framework that would answer any of these questions in an effective way.”

The forum also heard from two taxi industry representatives, who touted efforts to roll out an e-cab app that also allows passengers to book from their phones.

They also highlighted concerns under the Uber model from the adequacy of insurance to whether drivers are adequately vetted for safety – there have been high-profile allegations of sex assaults involving Uber drivers.

Michael van Hemmen, Uber Canada’s public policy manager, said after one recent “unfortunate” incident in Toronto the company knew precisely which driver was involved because customer and driver are matched by the technology.

He said there’s no such assurance when someone is drunk, uses a taxi, but may not even remember after an incident which taxi company they used, let alone the driver.

Fernie Coun. Jon Levesque said he’s trying to weigh the merits of Uber, and whether it could offer a much-needed transportation option for small rural areas, where taxi service may be very limited or non-existant. He noted Fernie is on the verge of losing its local shuttle to and from the ski hill.

Meggs said the Uber debate has been unfortunately dominated by complaints of lack of cabs in downtown Vancouver after the bars close and Levesque’s concern highlighted the “burning problem” of insufficient public transit in rural B.C. and the potential for car-sharing to fill the gap.

He said the most obvious problem area is the Highway of Tears in northern B.C., where the government has moved to launch a basic bus service in response to the long-running series of murders of young women hitchhiking there.

Communities Minister Peter Fassbender, who is leading the government review of ride-sharing, noted the dynamic in an area like Metro Vancouver is far different from communities like Golden or Castlegar, where “you’ve got one company with two cars.”

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Oliver
A couple more South Okanagan schools with COVID-19 exposures

Penticton Christian School adds more exposure days, Oliver Elementary new on the list

The City of Penticton’s temporary permit expired at Victory Church so the province took over. The city said the location, near seniors’ homes and downtown shopping, is inappropriate. (Jesse Day Western News)
Special meeting Monday in Penticton to go over appropriate shelter locations

No-go zones include Main Street, 100 to 300 block of Martin, anywhere near schools

A controlled burn got underway at Crater Mountain on Sunday, with smoke seen in Keremeos and Hedley. (Submitted)
A controlled burn got underway at Crater Mountain on Sunday, with smoke seen in Keremeos and Hedley. (Submitted)
Smoke and fire visible from Highway 3 is a prescribed burn

The controlled burn on Crater Mountain is to help bighorn sheep habitat

Windsurfers enjoying a windstorm on Skaha Lake in Penticton on March 28, 2021. (Sandy Steck Photography)
Wind warning issued for Okanagan Valley

Boaters are being warned of gusts up to 70 km/h by late afternoon on Sunday

This is what’s left of a truck that caught fire at Pyramid provincial park off Highway 97 Saturday night. (Monique Tamminga Western News)
PHOTOS: Truck gutted by fire at Pyramid Provincial Park, trees saved

Just a metal shell of what once was a pick up truck is left at the scene

Vancouver resident Beryl Pye was witness to a “concerning,” spontaneous dance party that spread throughout social groups at Kitsilano Beach on April 16. (Screen grab/Beryl Pye)
VIDEO: Dance party erupts at Vancouver’s Kitsilano Beach to the dismay of onlookers

‘It was a complete disregard for current COVID-19 public health orders,’ says Vancouver resident Beryl Pye

A North Okanagan man in his late 20s was flown to hospital by air ambulance Saturday, April 17, shortly after 6:30 p.m. after allegedly crashing on his longboard on a Spallumcheen roadway. (File photo)
Suspected longboard crash in Okanagan sends individual to hospital via air ambulance

Accident involved a North Okanagan man in his late 20s on Otter Lake Road in Spallumcheen

Deputy Prime Minister and Minister of Finance Chrystia Freeland responds to a question during Question Period in the House of Commons Tuesday December 8, 2020 in Ottawa. The stage is set for arguably the most important federal budget in recent memory, as the Liberal government prepares to unveil its plan for Canada’s post-pandemic recovery even as a third wave of COVID-19 rages across the country. THE CANADIAN PRESS/Adrian Wyld
Election reticence expected to temper political battle over federal budget

Opposition parties have laid out their own demands in the weeks leading up to the budget

A Kelowna Pride Festival 2019 participant holds up a flag. (Kelowna Pride Society)
Kelowna Pride, RCMP continue to work on ‘Safe Place Program’

A new committee has been formed to refine the ‘Safe Place Program’ created by the Kelowna RCMP

Coldstream Fire Department crews stationed at Kal Lake Provincial Park parking lot on Cosens Bay Road on Sunday, April 18, after a car went over a cliff in the area. (Roger Knox - Morning Star)
Driver escapes after car goes over North Okanagan cliff

The driver has been transported to hospital with unspecified injuries

A strange odour at a West Kelowna apartment building prompted the evacuation of 150 residents on Sunday morning, April 18. (Aaron Hemens - Capital News)
Strange smell at West Kelowna apartment prompts evacuation of 150 residents, pets

150 residents ordered evacuated from a West Kelowna apartment building early Sunday morning

Vernon Vipers goalie Roan Clarke celebrates his team’s 3-2 B.C. Hockey League pod play shootout win over the Salmon Arm Silverbacks Saturday, April 17, at Kal Tire Place. (Lisa Mazurek - Vernon Vipers Photography)
Vernon Vipers use shootout to subdue Salmon Arm

Snakes score 3-2 B.C. Hockey League pod play win at Kal Tire Place

A syringe is loaded with COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
B.C. to open up COVID vaccine registration to all B.C. residents 18+ in April

Registration does not equate to being able to book an appointment

Most Read