Kamloops this Week

Kamloops woman offered coupon after blade found in fruit snacks

Angela Veltri said she found a metal blade in a pack of Welch’s Fruit Snacks

-Kamloops this Week

A Kamloops woman is disappointed with a company’s lacklustre response to her discovery of a metal blade she found in a pack of fruit snacks intended for her three-year-old son.

Angela Veltri said she bought a bulk box of Welch’s Fruit Snacks from a Kamloops grocery store earlier this month and noticed one of them appeared to have been a double package that hadn’t been separated.

She didn’t think much of it until last week, when she was opening the pack for her son as she does with every package.

READ MORE: Kamloops groom allegedly steals bait bike on way to reception

She told KTW she felt something hard inside the plastic package and when she opened it pulled out a four-inch metal blade.

The top of the blade was rounded and thinner than the bottom, which was sharp — appearing to have been broken off of some sort of sorting machine at the factory, Veltri suspected.

“Obviously [I] was just absolutely astonished,” Veltri said. “You don’t expect to find that in your kid’s fruit snacks, it was crazy.”

Veltri said she called the company immediately and was asked to send in some photos of the blade, which she did.

A company representative called her back saying they would send her a box to send back the blade and remaining product in along with some free coupons, Veltri said.

Veltri said she felt the letter and the coupons she received with the box didn’t fit the severity of the foreign object she found in the package.

“I think I was just looking for more of an apology,” she said, noting the letter read as though they were deflecting responsibility.

The letter from Welch’s reads: “We’re sorry to learn of your recent experience with Welch’s Fruit Snacks. This product is distributed for us by our licensees, Promotion in Motion, so we are notifying their quality assurance department of the problem.”

“The information you provided will be passed on to them. We appreciate your bringing this to our attention.”

She said the four coupons she received were two for 50 cents off and two for a free product valued at $5.99.

Given her experience, Veltri said she wants parents to be careful of objects that can get into factory sealed products.

READ MORE: People’s Party of Canada candidate not given equal voice at Salmon Arm climate strike

Veltri said she will be sending the blade back to Welch’s as requested with the hope that they get to the bottom of how the blade managed to get into their product and ensure it doesn’t happen again, noting the situation could have been worse if someone else purchased the product.

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Lower Similkameen Indian Band closes beach near Cawston to non-band members

The COVID-19 crisis “has not gone away” and “remains an ever present threat” says the LSIB

Morning Start: Dogs can smell cancer

Your morning start for Tuesday, July 7, 2020

Missing Penticton woman located by RCMP

Iesha Blomquist was reported missing on June 30

Video: Okanagan College congratulates 2020 grads

Over 2000 recent grads had their convocation postponed due to the pandemic

Show off your homegrown South Okanagan veggies in this photo contest

Contest encourages residents to flaunt their homegrown produce

B.C. records 31 new cases, six deaths over three days due to COVID-19

There are 166 active cases in B.C., 16 people in hospital

Okanagan home destroyed by fire

Call came in from Teresa Road in Lake Country just after 6 a.m. Tuesday, July 7

B.C. homeowners plead for action on condo insurance crisis

Strata property fees growing bigger than mortgage payments

Indigenous man behind complaint of BC Transplant’s alcohol abstinence policy has died

David Dennis, who is Nuu-chah-nulth, argued that six-month sobriety policy is a ‘lethal form of racism’

Hidden cameras in Okanagan forests catch illegal dumpers, lead to fines

The Okanagan Forest Task Force’s have led to 13 or 14 tickets for illegal dumpers

ICBC to resume road tests in July with priority for rebookings, health-care workers

Tests have been on hold for four months due to COVID-19

Urge travellers to follow COVID-19 rules in a ‘gentle way’: B.C.’s top doctor

Cases surging in the U.S. have B.C. officials hoping the border stays shut all summer

Most Read