Three SOPA Square business owners have vented their frustration over heating/AC issues (Photo courtesy of Google Maps)

Kelowna business owners frustrated over heating and flooding issues

At least three businesses have come forward with complaints

At least three SOPA Square business owners along Pandosy Street in Kelowna have come forward to vent their frustration over heating issues in their building’s complex.

In 2015, the Aquilini group bought the Sopa Square development for $29.5 million after it went into receivership. Since then, the developer has built a residential high rise tower project above the commerical units.

READ MORE: UPDATE: Smoke, no fire, at Sopa Aquare

In the latest developments, Silent Noise Jewellery owner Gadi Nussen said he’s been without heat at his store for weeks.

“My heating unit hasn’t worked for a month. I’ve been told that people will be working on it and that it’s a pretty big malfunction,” said Nussen, who was wearing a jacket inside his business while on the phone.

“I haven’t seen any workers trying to fix it. I was told by the property manager that its been affecting a few other units. I’m not too sure when the issue will be resolved.”

Tru Frozen Yogurt, a neighbouring store to Silent Noise Jewelry, has also been experiencing heating issues for almost a month.

Store manager Jennica Shelton said this isn’t the first time her store has been without heat.

“We’ve experienced at least four different heat and air conditioner problems over the past two years. Normally when the system breaks it takes weeks to get fixed,” said Shelton.

“This has been a serious problem for us.”

Glenn Smith, general manager of Canadian Brewhouse & Grill in the SOPA Complex, said the property manager isn’t offering to reimburse him for space heaters that he’s buying just to keep his facility warm.

He said a recent flooding event has also been a major eye sore for his business.

“A couple weeks ago, we had a really busy wing’s night and all the ladies’ bathrooms wouldn’t flush.

“After, the toilets got backed up and the space flooded.”

Smith said the toilet issue has been a major drain on his business.

“I’ve called several plumbers to try and fix the issue,” said Glenn.

“They usually find blockages coming from fifty feet down the toilet pipe.”

Last March, tiles were also reportedly falling off the building and crashing down on the street below.

City of Kelowna planning director Ryan Smith said the tiles have since been removed from the building.

If SOPA business owners are experiencing issues, Smith said the best way for them to address the problem is to contact their strata manager.

Several telephone calls to the Acquilini group for comment weren’t returned.


@connortrembley
connor.trembley@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Osoyoos knife-wielding woman wins appeal to reduce sentence

Court of Appeal settled that the sentencing judge erred in principle, and the sentence was unfit

FortisBC offers 90-day bill deferrals to customers impacted by COVID-19

Customers can apply for the relief program through the utility’s website

Online marketplace for downtown Penticton businesses an opportunity to support local

Marketplace will help support local businesses and assist customers in finding goods and services

RCMP pursuit in Okanagan Falls leads to arrest of Penticton man

Seamus Kirby of Penticton is facing numerous charges including flight from police

North Okanagan bands together in support against COVID-19

New group launches website with tools to help endure crisis

WATCH: Salmon Arm artist hosts virtual art show amid COVID-19

Roxi Hermsen’s show “Into the Cosmos” is a tribute to her father Bill Sim

HERGOTT: COVID-19 and ICBC

Paul Hergott is a personal injury lawyer based in West Kelowna

COVID-19: Armstrong gym fined $345 after failure to close

The fitness centre was issued a ticket a day after province ordered all gyms to close

Bus rider who travelled to Golden tests positive for COVID-19

The passenger travelled from Calgary to Golden on March 15

Armed robbery of legal grow-op in Sicamous ends in arrest near Enderby

Residents alarmed over increased police presence Tuesday morning

Wildfire burns out-of-control on Adams Lake band land in the Shuswap

BC Wildfire Service reports Shuswap two-hectare fire is not threatening structures

COVID-19: Vernon homeless shelters combine in curling club

Gateway and Our Place shelter sites housed under one roof amid pandemic

COVID-19: Don’t get away for Easter weekend, Dr. Bonnie Henry warns

John Horgan, Adrian Dix call 130 faith leaders as holidays approach

COVID-19: Trudeau says 30K ventilators on the way; 3.6M Canadians claim benefits

Canada has seen more than 17,000 cases and at least 345 deaths due to COVID-19

Most Read