Molly Maid vehicle broken into in Surrey, client house keys stolen

Company says they ‘swiftly’ dealt with incident, no clients were victimized

A Molly Maid vehicle was broken into this week and a number of clients’ house keys and fobs were stolen.

Molly Maid marketing manager Kelly Riley-Dunbavin told Peace Arch News via email Thursday that the company “swiftly” dealt with the incident after discovering the break in at 6:30 a.m. on Oct. 21.

She wrote that a Molly Maid vehicle, which was used by a longtime route manager, was broken into between 9:30 p.m. and 6:30 a.m. on Oct. 20-21.

Riley-Dunbavin wrote that a report was filed with the RCMP, which Surrey RCMP confirmed to PAN, and the Surrey-White Rock franchisee immediately contacted and spoke to each of the seven customers whose keys were stolen.

“Taken from the car was a binder containing very limited information for seven MOLLY MAID customers (six actual keys, and 2 fobs that accompanied the keys and one door code) as well as a bag of MOLLY MAID cleaning cloths. Fortunately, the keys/fobs/entry code corresponded to a secure and unique coding system that only the Route Manager would be able to decipher,” she wrote.

Riley-Dunbavin wrote that the two fobs were deactivated and the door code was immediately changed.

“We worked with two locksmiths to have the locks of the remaining six homes changed immediately,” she wrote.

Riley-Dunbavin reported that no clients’ homes were broken into as a result of the incident.

“We, at Support Office, are very proud of the way our local franchisee, over 32 years, dealt with this matter,” she wrote.

Police frequently issue reminders to the public to lock their vehicles and not store garage openers inside their car.

Last week, a small business-owner was left “crushed” after a thief stole 100-plus “luxury” dog outfits from an unlocked vehicle in South Surrey.

READ MORE: Theft of dog-outfits ‘a huge hit’ to South Surrey mother-daughter business

Kathy Neumeyer told PAN the theft occurred overnight Oct. 17-18 outside her home near 33 Avenue and 148A Street.

Neumeyer and her daughter, Chantel, sell sweaters and raincoats for pups of all sizes under the Chantel’s Sharper Barker brand.

“It’s her design and it’s her inspiration,” Neumeyer said, of the business inspired by Chantel’s dachshund, Dash. “I’m mad and she’s sad. It’s kind of a big hit.”

The Surrey RCMP issued a news release Oct. 17 saying that there has been an increase in overnight residential break-and-enters in the city.

In many cases, police reported, the residential break-ins occurred after suspects accessed a garage door opener that had been stored inside a vehicle parked on the driveway of the home.

Thursday, Surrey RCMP Const. Richard Wright stressed the importance of not leaving anything of value inside a vehicle, including garage door openers or keys.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Increased child care hours for Penticton’s essential service workers

Child care now available on weekends, early mornings and evenings to address community need

COVID-19: Dairy association wants Okanagan-Shuswap milk supply to flow smoothly

Changes to consumer demand from pandemic have left thousands of litres of B.C. milk being dumped

4 inmates at Okanagan Correctional Centre granted early release due to COVID-19

The move, which impacts offenders serving intermittent sentences, is to prevent spread of virus

Canadian police to make home visits to enforce mandatory quarantine for travellers

Police forces have been asked to help verify Canadians are complying with the Quarantine Act

Keremeos paramedics offering support to patients in quarantine

Dressed in PPE they are able to deliver essential goods, like medicine, to those in need.

VIDEO: Easter festivities may be scaled back, but it can still be a fun holiday

COVID-19 circumstances have dictated that the holidays may not be perfect

Gratitude parade offers thanks and support to Salmon Arm’s essential workers

Outing organized by Shuswap’s Dr’Agonize dragon boat team

Accused’s house arrest conditions no different than what residents self-isolating face: Kamloops judge

A Kamloops woman’s strict house arrest terms are no more onerous than self-isolation experienced by many, judge said

Princeton woman sits out pandemic in ‘cheese heaven’

‘We are surrounded here by fruit orchards and the blossom are starting.’

Okanagan drive-in movie theatre plans to open amid COVID-19

Enderby theatre making a number of operational changes to further enable social distancing

B.C. artist erects 15-foot statue and names it COVID

Decades of collecting spare parts culminated in folk art towering over a country road

Hitchcock classic a parable for our times

‘You fools, stop thinking of yourselves, think of the boat’

COVID-19 world update: U.S. to start antibody tests; drones enforce lockdown in Italy

Comprehensive update of coronavirus news from around the world

Most Read