Interior Health (IH) today (Sept. 8) announced a new list of phone numbers, now actie in the South Okanagan, which aim to provide assistance for specific health care needs. (Black Press file)

South Okanagan first in Interior Health to receive new health care support lines

New numbers support mental health, substance use, home/community care, chronic disease management

Interior Health (IH) today (Sept. 8) announced a new list of phone numbers which aim to provide assistance for specific health care needs.

These new numbers are focused on the areas of mental health, substance use, home and community care, and chronic disease management services.

The South Okanagan is the first region in Interior Health to acquire these new services. IH explained it is part of a phased roll-out that will be expanded to other areas of the Interior Health region later this year.

Communities included in this first phase include: Penticton, Okanagan Falls, Summerland, Kaleden, Naramata, Oliver, Osoyoos, Princeton, Hedley, Upper Similkameen, Tulameen, Keremeos, Cawston, Olalla and Lower Similkameen.

READ MORE: Update: Smoke from United States wildfires prompts air quality statement for Okanagan

READ MORE: Thousands of students return to schools as new COVID-19 cases emerge

IH’s new Mental Health and Substance Use (MHSU) line can be accessed during regular business hours, at 310-MHSU (6478).

This line is for those seeking support with mental health concerns including anxiety, depression, paranoia, psychosis, or if they’re unsure if they need support. Those with ongoing difficulties with substance abuse can also call this line.

The caller will be directed to the appropriate service.

Alternatively, IH’s other new number, 1-800-707-8550, is for those seeking support with home and community care.

Specifically this line is for those seeking support with community nursing, occupational therapy, physiotherapy, dietitian, social work, speech language, and respiratory therapy. Those seeking home support for daily living, including medication assistance and in-home respite can also call this number.

In addition, those needing adult day service and those with questions about eligibility for funded assisted living and long term care homes can also call this line.

Finally, this line is also for those who need assistance finding chronic disease management programs, those seeking help with diabetes, cardiac health, kidney care, palliative care service, community nursing, social work, hospice care and acquired brain injury service.

The caller will be directed to the appropriate service.

IH explained these phone services have been developed in response to feedback from clients and the public, to make it simpler for people to find and access the services they need.

IH noted that these new single-point-of-access numbers do not replace existing contact numbers.

These include IH’s crisis line (1-888-353-2273), 811 (HealthLinkBC), acute or emergency services, or 911. People requiring services after regular business hours should consider these alternatives.

For more information, visit Interiorhealth.ca.

READ MORE: Coquihalla crash victim awarded $9 million in BC Supreme Court

READ MORE: Road rage fist fight breaks out on Highway 97 in Kelowna

@PentictonNews
editor@pentictonwesternnews.com

Like us on Facebook and follow us on Twitter.

Health and wellness

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Kiera Bourque’s sentence ‘an embarrassment’: family of deceased Penticton teen

Bourque was sentenced to one year in prison for her role in the 2017 death of Devon Blackmore

COLUMN: COVID-19 statistics are the stories of people

This pandemic is ultimately about people, not just about numbers

How to not have your bike stolen in Penticton

Police are considering new initiatives like ‘bait bikes’

Kiera Bourque sentenced to one year in jail for death of Penticton’s Devon Blackmore

Kiera Bourque, 24, was sentenced for manslaughter in the 2017 death of Penticton’s Devon Blackmore

B.C. reports 91 new cases as officials remain worried over ‘clusters of COVID-19

There have now been a total of 8,395 cases in B.C. since the pandemic began

Kelowna RCMP seize drugs, weapons from downtown residence

Search warrant was in relation to an active criminal investigation into suspected drug trafficking

‘Won’t be gathering for Thanksgiving:’ Trudeau says COVID-19 2nd wave underway

In all, COVID-19 has killed about 9,250 people in Canada

EDITORIAL: Clearing the smoke

Wildfires have resulted in heavy smoke and poor air quality

Kelowna man’s child porn collection ‘traversed the spectrum of depravity,’ court hears

Terry Krock was caught in possession of between 7,000 and 12,000 child porn files

COVID-19 exposure at Merritt pub

The exposure happened on Sept. 19 at the pub of the Coldwater Hotel

UPDATE: Person safely pulled from Vernon creek culvert

First responders from multiple agencies assist in getting individual out of the creek

Four more cases of COVID-19 in Interior Health

There are 31 active cases in isolation in the health region

Canada’s active COVID-19 cases top 10,000 as daily new cases triple over the past month

Dr. Tam repeated her warning to young people, who have made up the majority of recent cases

Most Read