The Air Canada gate at the Penticton Airport. (Kristi Patton — Western News)

Survey says: Over half would decrease Penticton airport use because of Air Canada changes

Survey about Vancouver flight schedule has strong response from citizens

The City of Penticton is hoping a strong response to a survey about recent changes to Air Canada’s Vancouver flight service will be a strong enough case to reverse their decision.

The city received 2,614 responses from people across the valley including 1,581 from Penticton.

READ MORE: Penticton airport users vent on Air Canada schedule changes

“This is clearly a very important issue not only to Penticton’s business community and residents but to the entire region,” says director of development services, Anthony Haddad. “We had hoped to get 2,000 and are very pleased with the amount and quality of the feedback we have received. Many of the respondents took the time to provide specific detail on the impact these changes will have. We believe it makes a strong case for the early morning flight to Vancouver and the late night return.”

READ MORE: Mayor calls on South Okanagan Similkameen residents to voice concerns

The city and the Regional District of Okanagan-Similkameen offered the survey to formally gather the feedback elected officials and staff members were hearing from residents about recent changes to Air Canada’s service at the Penticton Airport. Some of the key findings from the survey include:

Participants prefer to fly out of Penticton with 89 per cent choosing the airport because it is close to home.

The introduction of the Q400 aircraft is welcomed for its larger capacity and ability to land in low cloud conditions.

The current schedule meets the needs of most participants. A total of 71 per cent of participants rated the current schedule a seven or more out of 10.

The Penticton Airport has a stable customer base. More than half of participants travel four to six times per year or more and have maintained their travel pattern for more than five years.

Participants don’t want to see the 6 a.m. departure to Vancouver and 10:50 p.m. arrival dropped from the schedule. Over 80 per cent describe these flights as fairly or very important to their travel needs.

The 6 a.m. flight is particularly important to participants who travel for business with 93 per cent of saying it is fairly or very important. More than one-third (or 910) of the responses came from people who travel frequently for business or work.

Participants expect to reduce their travel through the Penticton Airport as a result of these changes. A total of 61.8 per cent say they will decrease their flights out of Penticton.

The new schedule does not appear to meet respondents’ needs. More than 57 per cent say that they are not at all or somewhat unlikely to use the first flight of the day at 9:35 a.m.

Participants expect to see their travel costs increase as a result of the changes. Over 67 per cent anticipate an additional $100 to $300 in costs per trip for hotels, parking, food cabs as well as their time.

“The results affirm the importance of the current schedule to the leisure traveller who needs to make connections but also the business traveller who is trying to get a full day or two of meetings in Vancouver,” said Haddad.

The results of the survey are now posted on shapeyourcitypenticton.ca and will be reviewed with Air Canada and other service providers in the coming weeks.

To report a typo, email: editor@pentictonwesternnews.com.


@PentictonNews
newstips@pentictonwesternnews.com

Like us on Facebook and follow us on Twitter.

Just Posted

Landlord of alleged Penticton shooter recounts deadly day

Tony Friesen was working in one of the units of his Penticton building when he heard shots

Summerland reservoirs expected to fill, despite low snow levels

Snow measurements at two Summerland sites have been significantly lower than normal

VIDEO: Weekend weather for the Okanagan-Shuswap

A mix of rain, clouds and sun are expected for the Okanagan, Shuswap and Similkameen

Big Changes to Kelowna’s Fat Cat

“We wanted to revitalize the event”

Cheech and Chong bring O Cannabis tour to Penticton

Comedic duo to perform at the South Okanagan Events Centre this fall

Video: Penticton unites for candlelight vigil honouring shooting victims

Hundreds gathered to support the grieving family & friends of the victims from the April 15 shooting

B.C. RCMP arrest foreign national in connection to airport thefts

A woman, 60, is being held in police custody as Richmond RCMP investigate

Westjet tries again to dismiss proposed class-action lawsuit alleging discrimination

Former flight attendant claims airline broke contractual promise to create harassment-free workplace

Snow falling at Big White near season’s end

Big White is open until April 22

Man airlifted to hospital after apparent hunting incident in East Kootenay

The man was in stable condition when he was flown out of Fairmont Hot Springs to a Calgary hospital

Funds presented for Growing Woman’s Health Campaign

Summerland Shoppers Drug Mart presents cheque for event held last autumn

Police probe eight fires set at B.C. elementary school

Nanaimo RCMP say fires appear to have been set intentionally

Big stories begin with small suitcase in upcoming festival

Shuswap-Okanagan storytellers to open up at Festival of Mini Theatre in Salmon Arm

Rain closes North Okanagan fields

Forecast calling for more rain Friday

Most Read