Penticton garbage truck demonstrating how they pick up the new bins.

Video: Garbage bin not emptied? Here is what you need to know

It’s not a huge list, but there are a few steps you have to take if you want to be sure your bins get emptied on garbage day.



It’s not a huge list, but there are a few steps you have to take if you want to be sure your bins get emptied on garbage day.

Otherwise, you’re likely to find full bins with a warning decal when you go to bring them in.

Since the first bins were distributed in September, the city has been taking a soft approach, according to Len Robson, manager of public works. But, a tougher stance is causing a bit of feedback from residents who are finding their house was skipped by the garbage truck.

Read more: New garbage bin program ready to roll

Robson said there are three major rules: make sure the lid is on so it doesn’t get broken off and trash doesn’t spill: make sure the arrow is pointed at the road and space the bins at least one metre apart so the automated claw can grab them properly.

“If there isn’t at least a metre between the carts, it doesn’t work. It bangs them into other carts or knocks it into something,” said Robson. “Mostly, I’m finding people are catching on very well.”

During the first three months of the new cart program, city staff would work through neighbourhoods, correcting problems with cans and leaving notes. Robson said they’ve moved on to a tougher approach.

“You’re not going to get picked up if you don’t do what we’ve asked you to do,” said Robson.

Robson said city staff are still working with residents to sort out the problem if they call in, but the default position now is that if the bins are not placed according to the requirements, they will be skipped.

“Now they are noticing it because they go out there and their recycling is still there, or their garbage is still there with a decal on it,” said Robson. “We’ll figure out what they’re not doing right, educate them a bit and then away we go.”

Robson said staff usually gets a positive response from people once the problem has been explained to them.

“Most of the time for people, it’s never an issue again. They get it, they just didn’t understand why,” said Robson, adding there are no plans to start ticketing or taking measures other than just not collecting.

The education program has a high success rate so far, and people are accepting the cart program according to Robson, who said he’s more likely to hear positive comments.

“It is quite a significant change from where we started to where we are now,” said Robson. “We’ve tried to reach out as much as we can. They are getting it. I would say we are 95 per cent there.”

 

Just Posted

Okanagan weightlifting record-holder eyeing World Championship

The Summerland resident took home silver in the 2017 World Master Games

Auntie Says: Dropping the f-bomb

The holiday season is a transitional time of year

Vees meeting Centennials in division showdown

Penticton Vees sitting on top of Interior Division

Conservation group getting together with growers

Okanagan Similkameen Conservation Alliance talking with growers about working with species at risk

Penticton’s second Snakebite festival hits the screen Jan. 31

Snakebite Film Festival showing LBGT, Indigenous and other diverse films

Video: 100 days until the David E. Kampe Tower opens

Penticton Regional Hospital started the 100-day countdown until the new tower opens to the public

Pettersson returns to lead Canucks to 3-2 win over Red Wings

Vancouver’s super rookie has 2 points in first game back after knee injury

Crash closes Coquihalla southbound lane south of Merritt

Accident occurred approximately 26 kilometres south of Merritt

Skaters stranded in Saint John, NB, amid storm on last day of championships

More than half of the flights out of the city’s airport were cancelled due to the weather

Call for tighter bail rules after Saudi sex-crime suspect vanishes

Mohammed Zuraibi Alzoabi was facing charges related to alleged sexual assault, criminal harassment, assault and forcible confinement of a woman

UBC Okanagan hosts gala evening of fun, art and entertainment

The annual event is celebrating its 17th anniversary

12 poisoned eagles found on Vancouver Island

Improper disposal of euthanized animal suspected

Olympic softball qualifier to be held in B.C.

Tournament is to be held Aug. 25 to Sept. 1

Most Read