I would not normally start any conversation by saying “when I was young” It makes me picture a hunched over old lady waving a finger in the face of a young person.
But, let me tell you, I was recently left shaking my head mumbling, “Wow, when I was young, I’d never have done that.”
Here are the circumstances. Judge for yourself.
I needed some help around the house and someone recommended a young woman who was, as it turned out, looking for work. I texted her, we chatted on the phone and set up a time for an interview.
She was lovely. A single mom in her early 30s. She was well spoken, well dressed and said she’s not afraid of hard work. We spoke at length about expectations and the need for consistency and reliability. Her enthusiasm and positive energy towards dealing with life issues impressed me. There were no bells or whistles going off in my head and everything seemed to check out. She started that day and did a fantastic job.
We arranged a schedule and she agreed to return the following morning. I felt a sense of relief in finding the right person.
About an hour after she left I got a text — the next day wasn’t going to work because after checking her calendar more closely, she’d forgotten about a prior commitment. Fair enough. Not a big deal. She’d officially start at 9 a.m. the day after.
It arrived. She didn’t.
I waited and finally contacted her at 10 a.m. asking if she was coming. There was no reply. Because she didn’t seem to be the type of person who’d just ditch a job, I worried that she’d been in an accident or something bad had happened. I finally received a text at 5 p.m. saying, ‘oh sorry, I slept all day, I guess I needed sleep. Can I come Friday?’
I think my jaw actually dropped. I was incredulous. I shook my head and simply couldn’t believe it. Like, what just happened here?
I found myself saying “Wow, I would never have done that — ever.” I was flabbergasted just by the fact that we’d discussed that reliability was so important.
I didn’t respond to her text. Her words were so flippant and immature, I was afraid I’d blast her and I didn’t want to say something I couldn’t take back.
This is obviously not a person I want in my life. I e-transferred her the money that I owed her and left it at that. She reinforced a negative stereotype about the laziness and lack of resourcefulness on the part of young people and that ticked me off because I know it’s not true.
I will say, though, that young people need to know that there are basic professional standards that apply across the board and one of them is that you’re only as good as your word. If you tell a client/employer that you’ll be there at a certain time, then that is not negotiable. I don’t care if you’re tired, had a fight with your girlfriend, or that you just don’t feel like it — those are your problems — not the employers.
We’ve all been there. It’s life. We all get tired. We all get sick. We all have things happen around us that we can’t control — you’re not unique in that way. If you have issues that preclude you from working then talk to your employer immediately. Don’t let things fester and, for heavens sake, don’t just drop out of sight and leave others scrambling.
You have a job to do. You’re to present yourself as a professional, whether working as a floor sweeper, server or doctor. There’s to be no whining or sniveling. Someone is counting on you to preform your duties and you should be making every effort to work to the best of your abilities every single time.
These days (there I go again sounding like an old lady), there’s no excuse for not calling or not showing up. Everyone has a cell phone — including your employer — and you must take the time to let them know if you’re going to be late or away (and the reason better be a good one).
Employers invest their time in you. Whether it be training, interviewing, reference checks, etc., it’s time consuming and expensive. They’re counting on you.
If you can relate to the person in this story more than you can with the person telling it, then you’re probably not going to get far in the world where life building skills are required. Be aware of that. Don’t lie or misrepresent yourself and never agree to show up when you already have no intention of doing so.
Now, I’m not saying that this young woman lied, I’m sure she had every intention of returning, but I wasn’t her priority and that’s where she went wrong. She made a choice — a choice to sleep the entire day away. Good luck in your future. If you don’t make some changes, I’m afraid the writings on the wall.