Hospital staff stand out

The staff went way above and beyond in my case and I am sure they tend to others with the same care and attention

I know you are accustomed to getting letters from my husband, however, I would be very remiss in not recognizing some very dedicated people in our city.

I just spent the worst two weeks of my life in the best place in the valley, (I know, kind of a contradiction of terms), that being the Penticton Regional Hospital.

I don’t remember much of my first visit, except that I was very sick and the conditions the staff have to work in, in ER, are abysmal — actually throughout the entire hospital.

The staff went way above and beyond in my case and I am sure they tend to others with the same care and attention.  The second time I was in ER, two of the nurses from my first venture came to see me which made me feel good that they remembered me.

I would like to make special mention of Hanna from ER, Teri-Lyn from ER (who was my guiding angel on my second visit): your dedication, professionalism and caring was extraordinary. Also my two angels in overflow for the last six days, Jennifer and Marissa — you truly love your job and it shows.

To anyone who complains (and there are some), please know this is the best place to be for you, and all the staff are doing their utmost to ensure that you go home in better health,  A huge thank you to all the doctors, nurses in ER, ICU, the ward on the second floor and the overflow area, lab techs, X-ray techs, CT scanner and many others who were at my bedside, but honestly can’t remember, I will never forget the compassionate care that you all gave me.

People, take pen in hand and get a letter off to the government to get Penticton the very badly needed tower — although it won’t add any more beds or staff, it will alleviate the mess that this hospital is in.  Once again a healthy, hearty thank you.

Sheila Crossley

 

Penticton