Patient left waiting

Wife waited nearly four hours to have X-rays taken at Penticton Regional Hospital

On March 31 of this year, my wife was complaining about a lot of pain that she was having. So I said let’s get you to the ER at the Penticton Regional Hospital. This was about 10:30 on Saturday morning.

I got her into the ER, where they looked after her while I went to park the vehicle. Returning into the PRH, I waited for her, and waited, and waited. At about 2 p.m. my wife came out of the ER and stated to me, “Let’s go home.” I said, “What’s wrong?” She then said that she had X-rays taken and that’s all.

My point is that she was in the ER from about 10:30 that morning until 2 p.m. that same afternoon and still had not seen a doctor. To this day, she has also not been contacted with regards to the X-rays taken. Nothing. To me, the system stinks and needs to be looked into. To have to wait for almost three-and-a-half hours for a doctor who never ever came. This is ludicrous. This situation should be looked into.

H. H. Siemens

 

Okanagan Falls