Problems with ICBC

My last run-in with the Insurance Corporation of B.C. still rankles as I hear that their employees are sharing $9 million in bonus money. Let me explain how a Liberal government builds a case for private ownership of the auto insurance industry.

Cases in point: a) The recent discovery that adjusters were writing off cars, buying them back from the corporation, making minor repairs then reselling them. b) Complaints by private investigators that they are no longer being asked to investigate bogus claims. c) No longer paying for windshield chip repairs Ń but being covered for this service if you are insured privately. d) Hiring a shill to tell you that you are covered while travelling abroad. e) And in my own case spending hours waiting for an adjuster only to be told that they could not replace a damaged part on my car while a repair estimate was $10 less.

Conclusion: As long as ICBC is run by a government with an aversion to public ownership, we’ll also see public dissatisfaction with its performance.

H. P. Toews

 

Princeton