City facilities in Penticton have been closed for nearly three months due to COVID-19. They will reopen June 15. (Black Press file photo)

City of Penticton prepares to reopen city facilities

City Hall, yards building, and bylaw office to reopen June 15

After a closure of nearly three months, Penticton City Hall is scheduled to reopen to the public.

Offices will open June 15 from 9 a.m. to 12 p.m.

The city’s yards building and bylaw office will also open at this date.

A variety of protocols have been introduced including, instructional signage, social distancing, enhanced cleaning measures and hand sanitizing stations, said the city in a news release.

READ MORE: Severe thunderstorm watch in effect for South and Central Okanagan

Despite buildings being open, the city still encourages residents to use online services when possible.

“While all three buildings are once again open to the public, with the spread of COVID-19 remaining a risk, we continue to encourage residents to use the city’s online resources as their primary method of connecting with staff or when making payments,” said the city’s communication manager, Philip Cooper.

Details on how to access specific departments are below:

Development Services: Home owners and developers are asked to arrange an appointment for items that require in person discussions or transactions. Email

Utilities: Residents are asked to use online or by phone options first. Where this is not possible, the utilities department is happy to assist between 9 a.m. and 12 p.m., Monday to Friday. Residents are advised that longer wait times for in person transactions are anticipated. Call 250-490-2489 or email

Bylaw: Coordinating with City Hall, residents can drop by the new bylaw office located at #101 – 284 Main Street between 9 a.m. and 12 p.m., Monday to Friday. Call 250-490-2440.

Cemetery: Citizens with cemetery inquiries or requirements are asked to contact the department by phone or email to arrange a private in person appointment. Call 250-490-2477 or email

Mayor’s office: The mayor’s office will be accepting guests by appointment only. Email to arrange a time.

Public Works and Engineering: Residents are asked to use online or by phone options first. Appointments are recommended to avoid a trip to the yards office when a staff person is not available. Yards staff are available between 9 a.m. and 12 p.m., Monday to Friday. Call 250-490-2500 or email

Procurement: Deliveries are still being accepted at the yards building between 7:30 a.m. and 2:45 p.m.

READ MORE: City of Penticton lays off 20 per cent of remaining staff


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